Talk to James Piper, and those around him, and one can’t help but think of the classic lyrics from the Aretha Franklin song “Respect.”
That’s the very word Mr. Piper himself used to sum up the honor he recently received as the Non-Clinical Manager of the Year for the Memorial Hospital of Salem County (MHSC).
“This honor, this recognition means I’ve gained the respect of others,” he said.
That he has. Since coming to MHSC as Director of Support Services, Mr. Piper has earned the respect of his staff, his peers and those he reports to.
“Jim just gets things done,” said Donald Bevers, Chief Financial Officer. “And he does so within the constraints of budget and staff. He exudes a steady confidence and has earned the respect of his people. Jim’s performance has been nothing short of remarkable. “
“We’re not sure how he does it, but he always seems to get us the resources we need,” said facilities staff member Andy Stecher.
Hand in hand with respect is experience – and Mr. Piper brings a tremendous amount of it to MHSC. With more than 30 years in healthcare support services, Mr. Piper served as Regional Manager for Crothall Healthcare Facilities Management, where he oversaw 11 hospitals along the East Coast. Previously, he worked at Aramark as District Manager for facilities management at 14 hospitals in Philadelphia and Washington, DC. He also served as Vice President for Operations for HHA Services, St. Clare Shores, Michigan.
Mr. Piper oversees facilities, environmental services, switchboard, and emergency management. He is the hospital Safety Officer. Since his arrival, improvements and replacements to the facilities include air conditioning for Radiology, 3 North and 4 North, fire pump, fire tank, emergency generator, hot water for PT and Wound Care, water softener in Dietary, new sidewalks at both the front and employee entrances, new housekeeping equipment, and an increase in environmental services staff.
In addition to leadership and a sense of urgency, Mr. Piper said he brings a proactive attitude and expects the same from those who work with him.
Mr. Piper did mention one unusual thing about MHSC. “Everyone gets along,” he said, “and that’s not normal. In my 30 years of working in hospitals across the country, I have never encountered this type of teamwork and ‘I have your back' mentality. It is very rare.”
310 Woodstown Rd.
Salem, NJ 08079